Eliminate or reduce use errors and make interactions with the device natural, efficient, and easy to learn. We are skilled in task analysis and use-related risk analysis.
Usability analysis starts early in product design and development and is updated iteratively when new insights on product use are uncovered, for instance in a formative evaluation.
Usability analysis consists of analysing how tasks are performed by users (task analysis) and the ‘use errors’ they may commit (use-related risk analysis) to make the device efficient, safe and natural to use.
Supported by our specialist software Usepaq, we assist clients with applying a wide range of analysis techniques and use guidance in ANSI/AAMI HE75:2009 (2018) to ensure best practice principles are followed.
For more detailed user interface design, we also have experience with techniques such as participatory design prototyping, anthropometric analysis, and workload assessment (NASA TLX).
