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Human Factors and Clinical Risk Management

Course Overview

The scientific discipline of ‘human factors’ is now an essential part of educational curriculum for healthcare professionals. Healthcare organisations are now using human factors principles and techniques to improve safety, quality and productivity.

This course introduces the area of human factors based on a growing body of literature from organisations such as the World Health Organisation (WHO), National Patient Safety Agency (NPSA) and the Institute for Healthcare Improvement (IHI).

Benefits

Delegates will achieve an understanding of the role of human factors in healthcare and gain practical experience of techniques for improving safety, quality and productivity.

They will also get an understanding of the psychology of human error and get experience of techniques for managing the risk of error from a systems perspective and from an individual’s perspective.

Who Should Attend

The course is targeted at (but not limited to):

• Clincal risk managers
• Clinical governance managers
• Patient safety managers
• Directors involved in quality assurance and medical standards

About the Presenter

Nick Bradley is the manager and founder of BERGO. With over 10 years experience, he has worked on various human factors and research projects for organisations across Europe.

He holds a BSc in Ergonomics from Loughborough University, a Diploma in Professional Studies (DPS) from the same institution, and a PhD in Human-Computer Interaction (HCI) from Strathclyde University, Glasgow.

Before setting up BERGO, Nick worked as a Human Factors Consultant for Human Reliability Associates, a Research Fellow for NHS Education for Scotland (NES) and a Usability Team Manager for Graham Technology plc (now Sword Ciboodle).

Nick has published work in a variety of application areas in healthcare and HCI. He is a Graduate Member of the Institute of Ergonomics and Human Factors (IEHF), a full member of the Human Factors & Ergonomics Society (HFES) and a member of the Glasgow Interactive Systems Group (GIST).