Services
You will find a short introduction to each of our services below. If you have an enquiry, please get in touch.
BERGO helps medical device manufacturers in Europe and North America with usability assurance activities.
Our services are tailored to the requirements of ISO/IEC 62366: Medical Devices - Application of Usability Engineering to Medical Devices.
We help with usability specification, validation and verification and have extensive experience in the practical application of usability principles and methods. Read More
BERGO helps NHS organisations improve patient safety and quality through training in, and practical application of, human factors principles and methods.
We provide services aligned with the World Health Organisation’s (WHO) guidance on human factors.
We help with systems-based and individual-based error management approaches and have experience in safety culture assessment, incident investigation, job design, human factors risk assessment and medical device procurement. Read More
BERGO is one of Europe’s leading consultancies in cross-cultural usability – we help product manufacturers achieve greater market success in different regions of the world.
We pioneered the internationally recognised IRMAP approach, based on our work with multi-national product manufacturers.
The structured, step-by-step approach helps organisations gain a deeper insight into how end-users perceive and interact with existing and new products across different cultural markets. We have extensive experience in the design, analysis and testing of products for culturally diverse markets. Read More
BERGO provides high quality, independent research for organisations to gain an insight into stakeholders’ opinions and the factors affecting their attitudes and performance.
We carry out stakeholder surveys, culture studies and impact assessments/evaluations for organisations in the public and private sector.
We are skilled in qualitative and quantitative research methods and have been involved in developing research instruments and models that characterise high-performance and safe environments. Read More
BERGO helps oil & gas organisations conduct technical assessments of human factors in accordance to the ‘COMAH - Safety Report Assessment Manual’.
Our services involve assessing human involvement in safety critical functions at oil and gas establishments.
We have extensive experience in Human Reliability Assessment (HRA), which involves managing the risk of human error through analyses of safety-critical tasks, potential human failure modes and Performance Influencing Factors (PIFs). Read More
BERGO provides ergonomics assistance to support the design and use of work areas so as to ensure comfortable, efficient, safe and productive working.
We help organisations with risk assessments and compliance activities in relation to the:
- Health & Safety (Display Screen Equipment) Regulations (1992)
- Manual Handling Operations Regulations 1992.