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Project Experience

Recent projects we have been involved in are described under the following areas:

 

Medical Device Usability

Hylomorph logo

Conducted a formative usability study of an implantable device in UK (August 2017-Dec 2017)
Client: Hylomorph, Switzerland


DiaSorin logo

Developed Usability Engineering Documentation templates and a Standard Operating Procedure (July 2017)
Client: DiaSorin, Italy


Unomedical logo

Assisted with setting up a usability engineering process at ConvaTec (June 2017)
Client: ConvaTec, United Kingdom


Unomedical logo

Conducted a Summative Usability Test of an Infusion Set in UK and US (August 2016 - June 2017)
Client: Unomedical A/S, Denmark

Saccade Diagnostics Limited Logo

Conducted a Summative Usability Test of an Eye Movement Test to aid in the Prognosis of Major Psychiatric Disorders (Aug 2015 - ongoing)
Client: Saccade Diagnostics Limited

Unomedical logo

Set up a usability engineering process and documentation at Unomedical A/S (Sept 2015 - March 2016)
Client: Unomedical A/S, Denmark

Hypo-Safe logo

Reviewed a usability engineering process for an Implant Logger and Diabetes Alarm System (Nov 2015)
Client: Hypo-Safe A/S, Denmark


Linde Healthcare logo

Developed Usability Engineering Documentation for a mobile app for an oxygen cylinder (Mar - Aug 2015)
Client: Linde Healthcare

Unomedical logo

Assisted with use risk analysis of an infusion set (June 2015)
Client: Unomedical A/S, Denmark

Saccade Diagnostics Limited Logo

Developed Usability Engineering Documentation according to IEC 62366-1:2015 (March 2015 - July 2015)
Client: Saccade Diagnostics Limited

SLE Ltd Logo

Conducted a Usability Evaluation of a Neonatal Ventilator (SLE 6000) (Nov 2014 - Jan 2015)
Client: SLE Ltd

Linde Healthcare logo

Conducted a Summative Usability Study of a Portable Gas Delivery System at a Ambulance Station in Sweden (Sept 2014 - ongoing)
Client: Linde Healthcare

The Magstim Company Limited

Reviewed Usability Engineering Documentation for the Development of a Nerve Monitor (Aug 2014)
Client: The Magstim Company Limited, United Kingdom

Ypsomed logo

Conducted a Formative Handling Study of an Autoinjector in United Kingdom (May 2014 - Aug 2014)
Client: Ypsomed AG, Switzerland

Linde Healthcare logo

Conducted a Summative Usability Study of a Portable Gas Delivery System at a REMEO Clinic and Filling Plant in Sweden (Nov 2013 - April 2014)
Client: Linde Healthcare

Hypo-Safe logo

Reviewed Usability Documentation for an Implant Logger and Diabetes Alarm System (April 2014)
Client: Hypo-Safe A/S, Denmark


Ypsomed logo

Conducted a Formative Usability Test of a Pen Injector in the United Kingdom (July 2013 - Oct 2013)
Client: Ypsomed AG, Switzerland

Mode Health logo

Conducted a Summative Usability Test of an IVD Device for Self-Testing Bowel and Gastrointestinal Health (June 2013 - July 2013)
Client: Mode Health Ltd, Bright HF

Hypo-Safe logo

Assisted with Development of Usability Plan for a Hypoglycemia Device (May 2013)
Client: Hypo-Safe A/S, Denmark


Unomedical logo

Conducted a Human Factors Validation Test of a Subcutaneous Infusion Set in United States (Dec 2012 - Feb 2013)
Client: Unomedical A/S, Denmark

Linde Healthcare logo

Conducted a Formative Usability Test of a NO Delivery System in Austria & Sweden (Nov - Dec 2012)
Client: Linde Healthcare, UK

RUCK TMED

Developed a usability engineering process and plan for an ophthalmic surgical system (October 12)
Client: RUCK TMED; Croma Pharma GmbH

Unomedical logo

Conducted a Formative Usability Test of a Subcutaneous Infusion Set in United Kingdom (June - July 2012)
Client: Unomedical A/S, Denmark


Linde Healthcare logo

Conducted a Formative Usability Test of a NO Delivery System in the United Kingdom (April - June 2012)
Client: Linde Healthcare, UK


Hypo-Safe logo

Reviewed Usability Goals for a Hypoglycemia Device (May 2012)
Client: Hypo-Safe A/S, Denmark


Unomedical logo

Facilitated a Task and Use Error Analysis of a Subcutaneous Infusion Set (March 2012)
Client: Unomedical A/S, Denmark


Hypo-Safe logo

Facilitated a Use Error Analysis of a Hypoglycemia Alarm Device (March 2012)
Client: Hypo-Safe A/S, Denmark


Unomedical logo

Developed a Summative Usability Test Protocol (July 2011)
Client: Unomedical A/S, Denmark


KCI logo

Conducted a Cognitive Walkthrough Evaluation of an Advanced Wound Healing Device (March 2011)
Client: KCI Medical Products (UK) Ltd


Johnson & Johnson logo

Conducted a Formative Usability test of a drug delivery device in the United Kingdom (Dec 2010)
Client: Johnson & Johnson


KCI logo

Performed a Technical Review of Training Requirements in the use of Medical Devices in Europe, North America and Australasia (Nov 2010)
Client: KCI Medical Products (UK) Ltd


Coloplast logo

Developed a usability engineering process for continence care, ostomy care and wound care products (June 2011)
Client: Coloplast, Denmark


SPD logo

Developed a Usability Engineering programme for creating consumer devices for pregnancy, ovulation & fertility tests (Aug 2010)
Client: SPD Development Company Ltd


KCI logo

Developed a Cross-cultural Usability Tool for Testing and Analysis (Oct 2009 - Mar 2010)
Client: KCI Medical Products (UK) Ltd


KCI logo

Conducted a Heuristic Evaluation of an Advanced Wound Therapy Unit (Aug 2009)
Client: KCI Medical Products (UK) Ltd


 

Independent Research

NES logo

Research Study into GP Trainees' Perceptions of Patient Safety-related Issues in First 12 Weeks of Training (July - Sept 2011)
Client: NHS Education for Scotland (NES)


Court9 logo

Online racket-sports services: exploring the needs of tennis, squash and badminton players and clubs in the UK (July 2009 - Aug 2011)
Project: Court9


NES logo

Research Study into Collective Learning from Medication Errors in Secondary Care (Nov 2010 - Oct 2011)
Client: NHS Education for Scotland (NES)


NES logo

Large-scale Review of the Causes of Multi-profession Patient Safety Incidents in NHS Scotland (Sept 2009 - Apr 2010)
Client: NHS Education for Scotland (NES)


NES logo

Development of E-learning Patient Safety Module on Human Factors and Error Management for Junior Doctors (Feb 2010)
Client: NHS Education for Scotland (NES)


NHS QIS logo

Organisational Culture Assessment of the Maternity Services in NHS Scotland (Feb - May 2008)
Client: NHS Quality Improvement Scotland (QIS)


NES logo

Significant Event Analysis in Primary Care and Pharmacy Practice in NHS Scotland (Aug 2006 - Jan 2008)
Client: NHS Education for Scotland (NES)


 

Oil and Gas, Nuclear and Defence

MOD logo

User Trial of Communication Technologies for Ministry of Defence (Nov - Dec 2009)
Client: HFE Solutions Ltd


NNL logo

Human Factors Review of NNL Policies on the Storage and Transportation of Nuclear Material (June - Aug 2009)
Client: National Nuclear Laboratory


BP logo

Human Reliability Assessments for Various Oil and Gas Companies (Jan 2008 to March 2009)
Clients: BP, National Grid, Conoco Phillips, TGT


 

Occupational Ergonomics

RSA logo

Ergonomic Workstation Assessment and Workplace Evaluation (Feb - Mar 2010)
Client: Royal & Sun Alliance Insurance plc


SRC logo

DSE and Workplace risk assessments (Aug 2009)
Client: Scottish Refugee Council


 

Web and Software Usability

Court9 logo

User-Interface Design of Court9 - wireframe prototyping and heuristic evaluations (ongoing)
Partner: Court9


UEL logo

Contextual Enquiry Study of 'Second Life' for Physiotherapy Education (Feb - Sept 2010)
Client: University of East London (UEL)


Graham Technology logo

Development of a Usability Integration Process for Product Design and Development (Aug 2005 to Nov 2006)
Client: Graham Technology plc (now Sword Ciboodle)


Scottish Power logo

User-Interface Design and Usability Testing & Evaluation of Various Call Centre Systems(Aug 2005 to Nov 2006)
Client: Scottish Power, Standard Bank, Smart Telecom


NCR logo

Usability Testing and Analysis of ATM Machines for Various Markets (2002)
Client: NCR