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Project Experience
Recent projects we have been involved in are described under the following areas:
Conducted a formative usability study of an implantable device in UK (August 2017-Dec 2017)
Client: Hylomorph, Switzerland
Developed Usability Engineering Documentation templates and a Standard Operating Procedure (July 2017)
Client: DiaSorin, Italy
Assisted with setting up a usability engineering process at ConvaTec (June 2017)
Client: ConvaTec, United Kingdom
Conducted a Summative Usability Test of an Infusion Set in UK and US (August 2016 - June 2017)
Client: Unomedical A/S, Denmark
Conducted a Summative Usability Test of an Eye Movement Test to aid in the Prognosis of Major Psychiatric Disorders (Aug 2015 - ongoing)
Client: Saccade Diagnostics Limited
Set up a usability engineering process and documentation at Unomedical A/S (Sept 2015 - March 2016)
Client: Unomedical A/S, Denmark
Reviewed a usability engineering process for an Implant Logger and Diabetes Alarm System (Nov 2015)
Client: Hypo-Safe A/S, Denmark
Developed Usability Engineering Documentation for a mobile app for an oxygen cylinder (Mar - Aug 2015)
Client: Linde Healthcare
Assisted with use risk analysis of an infusion set (June 2015)
Client: Unomedical A/S, Denmark
Developed Usability Engineering Documentation according to IEC 62366-1:2015 (March 2015 - July 2015)
Client: Saccade Diagnostics Limited
Conducted a Usability Evaluation of a Neonatal Ventilator (SLE 6000) (Nov 2014 - Jan 2015)
Client: SLE Ltd
Conducted a Summative Usability Study of a Portable Gas Delivery System at a Ambulance Station in Sweden (Sept 2014 - ongoing)
Client: Linde Healthcare
Reviewed Usability Engineering Documentation for the Development of a Nerve Monitor (Aug 2014)
Client: The Magstim Company Limited, United Kingdom
Conducted a Formative Handling Study of an Autoinjector in United Kingdom (May 2014 - Aug 2014)
Client: Ypsomed AG, Switzerland
Conducted a Summative Usability Study of a Portable Gas Delivery System at a REMEO Clinic and Filling Plant in Sweden (Nov 2013 - April 2014)
Client: Linde Healthcare
Reviewed Usability Documentation for an Implant Logger and Diabetes Alarm System (April 2014)
Client: Hypo-Safe A/S, Denmark
Conducted a Formative Usability Test of a Pen Injector in the United Kingdom (July 2013 - Oct 2013)
Client: Ypsomed AG, Switzerland
Conducted a Summative Usability Test of an IVD Device for Self-Testing Bowel and Gastrointestinal Health (June 2013 - July 2013)
Client: Mode Health Ltd, Bright HF
Assisted with Development of Usability Plan for a Hypoglycemia Device (May 2013)
Client: Hypo-Safe A/S, Denmark
Conducted a Human Factors Validation Test of a Subcutaneous Infusion Set in United States (Dec 2012 - Feb 2013)
Client: Unomedical A/S, Denmark
Conducted a Formative Usability Test of a NO Delivery System in Austria & Sweden (Nov - Dec 2012)
Client: Linde Healthcare, UK
Developed a usability engineering process and plan for an ophthalmic surgical system (October 12)
Client: RUCK TMED; Croma Pharma GmbH
Conducted a Formative Usability Test of a Subcutaneous Infusion Set in United Kingdom (June - July 2012)
Client: Unomedical A/S, Denmark
Conducted a Formative Usability Test of a NO Delivery System in the United Kingdom (April - June 2012)
Client: Linde Healthcare, UK
Reviewed Usability Goals for a Hypoglycemia Device (May 2012)
Client: Hypo-Safe A/S, Denmark
Facilitated a Task and Use Error Analysis of a Subcutaneous Infusion Set (March 2012)
Client: Unomedical A/S, Denmark
Facilitated a Use Error Analysis of a Hypoglycemia Alarm Device (March 2012)
Client: Hypo-Safe A/S, Denmark
Developed a Summative Usability Test Protocol (July 2011)
Client: Unomedical A/S, Denmark
Conducted a Cognitive Walkthrough Evaluation of an Advanced Wound Healing Device (March 2011)
Client: KCI Medical Products (UK) Ltd
Conducted a Formative Usability test of a drug delivery device in the United Kingdom (Dec 2010)
Client: Johnson & Johnson
Performed a Technical Review of Training Requirements in the use of Medical Devices in Europe, North America and Australasia (Nov 2010)
Client: KCI Medical Products (UK) Ltd
Developed a usability engineering process for continence care, ostomy care and wound care products (June 2011)
Client: Coloplast, Denmark
Developed a Usability Engineering programme for creating consumer devices for pregnancy, ovulation & fertility tests (Aug 2010)
Client: SPD Development Company Ltd
Developed a Cross-cultural Usability Tool for Testing and Analysis (Oct 2009 - Mar 2010)
Client: KCI Medical Products (UK) Ltd
Conducted a Heuristic Evaluation of an Advanced Wound Therapy Unit (Aug 2009)
Client: KCI Medical Products (UK) Ltd
Research Study into GP Trainees' Perceptions of Patient Safety-related Issues in First 12 Weeks of Training (July - Sept 2011)
Client: NHS Education for Scotland (NES)
Online racket-sports services: exploring the needs of tennis, squash and badminton players and clubs in the UK (July 2009 - Aug 2011)
Project: Court9
Research Study into Collective Learning from Medication Errors in Secondary Care (Nov 2010 - Oct 2011)
Client: NHS Education for Scotland (NES)
Large-scale Review of the Causes of Multi-profession Patient Safety Incidents in NHS Scotland (Sept 2009 - Apr 2010)
Client: NHS Education for Scotland (NES)
Development of E-learning Patient Safety Module on Human Factors and Error Management for Junior Doctors (Feb 2010)
Client: NHS Education for Scotland (NES)
Organisational Culture Assessment of the Maternity Services in NHS Scotland (Feb - May 2008)
Client: NHS Quality Improvement Scotland (QIS)
Significant Event Analysis in Primary Care and Pharmacy Practice in NHS Scotland (Aug 2006 - Jan 2008)
Client: NHS Education for Scotland (NES)
User Trial of Communication Technologies for Ministry of Defence (Nov - Dec 2009)
Client: HFE Solutions Ltd
Human Factors Review of NNL Policies on the Storage and Transportation of Nuclear Material (June - Aug 2009)
Client: National Nuclear Laboratory
Human Reliability Assessments for Various Oil and Gas Companies (Jan 2008 to March 2009)
Clients: BP, National Grid, Conoco Phillips, TGT
Ergonomic Workstation Assessment and Workplace Evaluation (Feb - Mar 2010)
Client: Royal & Sun Alliance Insurance plc
DSE and Workplace risk assessments (Aug 2009)
Client: Scottish Refugee Council
User-Interface Design of Court9 - wireframe prototyping and heuristic evaluations (ongoing)
Partner: Court9
Contextual Enquiry Study of 'Second Life' for Physiotherapy Education (Feb - Sept 2010)
Client: University of East London (UEL)
Development of a Usability Integration Process for Product Design and Development (Aug 2005 to Nov 2006)
Client: Graham Technology plc (now Sword Ciboodle)
User-Interface Design and Usability Testing & Evaluation of Various Call Centre Systems(Aug 2005 to Nov 2006)
Client: Scottish Power, Standard Bank, Smart Telecom
Usability Testing and Analysis of ATM Machines for Various Markets (2002)
Client: NCR